The Challenge

Non-adherence is mostly caused because patients either cannot easily use the drug or they do not see the benefit. Therefore, many behavioral questions should be answered to find out the reasons. Did the patients forget how to use their inhaler? Did the adverse effect of inhaled medication during sleep cause them to stay awake all night? Did the patients understand when they should use their inhaler and how many times?

Confrontation with the patient is not an effective method to tackle non-adherence issues. Care teams and drug developers should ensure the patient perceives the treatment to be effective and prefers to use the drug as a necessary part of the care plan, then understand the dosage and when to take the drug.

The Solution

To provide insights on important KPIs such as adherence rate, preference rate, and effectiveness rate, the following program was created:

• 1. Developed a program to monitor inhaled medication usage, activity, and sleep
• 2. A report on the behavioral changes and correlations among various biometrics

The new insights sparked effective interventions and preventative measures, leading to an increase in the effectiveness of the treatment of pulmonary disease. Therefore, patients adhered more to their medications. The better behavioral data prompted real behavioral changes that led to better outcomes.